Residential Equity Partners, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us through phone, SMS, and email communications. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
- Contact details (name, email, phone number, mailing address)
- Account credentials (if you register for an account)
- Payment and transaction information
- Device and technical data (IP address, browser type, operating system)
- Information you voluntarily provide (forms, surveys, correspondence)
- Information collected via cookies, tracking technologies, and analytics tools
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services
- To communicate with you, including sending service-related and marketing messages
- To personalize and improve your experience on our website
- To analyze usage trends and improve our offerings
- To comply with legal obligations
- To protect against fraudulent, unauthorized, or illegal activity
3. Legal Bases for Processing (GDPR)
We process personal data under the following legal bases where applicable:
- Consent
- Contract performance
- Legal obligations
- Legitimate interests
4. Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, improve user experience, analyze site usage, and support marketing. You can manage cookie preferences through your browser settings or our cookie banner. Essential cookies are required for site functionality and cannot be disabled.
5. Data Sharing & Disclosure
We do not sell personal data. We may share information with trusted service providers (hosting, analytics, communications platforms) solely to perform services on our behalf. We require all third parties to protect your data and use it only as instructed by us.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. We determine retention based on the nature of the data, the purposes for processing, and applicable legal requirements.
7. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access, correction, or deletion of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
- The right to opt-out of the sale or sharing of personal data (California residents)
To exercise your rights, please contact us at privacy@residentialequity.com.
8. Data Security
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you access our services from outside the United States, your data may be transferred to and processed in the United States or other countries where we or our service providers operate. We ensure such transfers comply with applicable laws.
10. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
11. Communications & Messaging
By providing your phone number or email address, you consent to receive communications from Residential Equity Partners, Inc. including recurring messages about services, updates, and promotions.
- Message Frequency: Message frequency may vary depending on your interactions with us.
- Opt-Out Instructions: You may opt out of SMS by replying STOP, from email by clicking the unsubscribe link or replying “Unsubscribe”, and from phone calls by informing our representatives.
- Carrier Disclaimer: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Data Sharing: Mobile opt-in data, consent, and related personal information will not be shared with third parties or affiliates for marketing purposes.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this Policy periodically for any updates.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Residential Equity Partners, Inc.
Address: 201 Old Country Road, Suite 204, Melville, NY 11747
Phone: 800-800-7870
Email: privacy@residentialequitypartners.com
